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Community Resources

An online tool kit for public safety, utilities, shelter, debris pick up information and more

Health and Safety 

Animal Services 

Dog Photo

During a disaster such as a hurricane, Leon County Animal Control representatives work to provide a safe place for pets in designated sheltering. Animals are not permitted in the same rooms as people and will be placed in a designated area separate from the human population.

Protect Your Pets

  • If you need to evacuate, so does your pet.
  • Have a plan that includes the location of an emergency shelter that allow pets.
  • Make a kit for your pet and have it ready to go.

1.) Before the storm, find out which evacuation shelters allow pets.

To find out which shelters in Leon County are pet friendly, call the Citizens Information Line at (850) 606-3700.

2.) Use a pet carrier.

One of the most important pieces of equipment you need during a severe weather event is a pet carrier. Carriers are required at pet shelters and can serve as a safe space for a nervous pet. Be sure to label the carrier with your pet's name, breed, sex, date of birth, your current address and contact numbers and any important medical information.

3.) Make sure you have a least two weeks of your pet's medications on hand.

To be prepared for a hurricane or other weather emergency, make sure you have 14 days of prescription medication as well as heartworm and flea preventatives. Pack them in a bag with your pet's essentials and write down your current administration schedule. Apply heartworm and flea preventative before placing your pet in an evacuation facility-even if it is not quite yet time for an application. Your pet may be exposed to fleas and mosquitoes and the extra protection will only help.

4.) Carry a week's worth of food and water.

If possible, divide your pet's meals into individual storage bins or bags. This will help ensure you bring enough food during an evacuation.Shelters will not have adequate food and water on hand for pets.

5.) Bring at least two slip leashes.

Carry the simple slip-type webbing or nylon leashes with you at all times. A frightened dog can slip out of a collar, but a slip leash can hold it securely. A slip leash can also be used to retrain a cat in a pinch.

Hurricane Pet Kit

Owners should bring the following supplies to the shelter when they bring their pet:

  • A crate or airline kennel for your pet.
  • A current list of pet-friendly hotels.
  • Food and water bowls.
  • Food (If your pet eats canned food, make sure you have a can opener, if needed).
  • Medications and the instructions for administering them.
  • Copies of current veterinary records with your name, address and phone number on it and a photo of you and your pet.
  • A leash and collar with a rabies tag and identification attached. (If for some reason you are separated from your pet, this will help your pet get reunited with you).
  • Favorite blanket/bed and toy.
  • Cats will require a small litter box and litter.

If you need help planning and preparing to protect your pets, contact Leon County Animal Control Division at (850) 606-5400 or the Tallahassee Animal Services Center at (850) 891-2950.

Emergency Management

Emergency Operations Center

In the event of a storm, the Emergency Operation Center is activated and Leon County Division of Emergency Management coordinates emergency management activities, services and programs within the county. The Emergency Management team serves as liaison to the Florida Division of Emergency Management and other local emergency management agencies and organizations.

If you need help planning and preparing for hurricane season, contact Leon County Emergency Management at (850) 606-3700.

Florida Division of Emergency Management

The Division of Emergency Management plans for and responds to both natural and man-made disasters. The division is the state’s liaison with federal and local agencies of all kinds. After a disaster, the division conducts damage assessment surveys and advises the Governor on whether to declare an emergency and seek federal funds.

Visit for more information on how to plan and prepare for severe weather hazards and potential threats.

At the time of an emergency a toll-free hotline, the State Assistance Information Line (SAIL), is activated to provide an additional resource for those in Florida to receive accurate and up-to-date information regarding an emergency or disaster situation impacting the State of Florida.

SAIL: 1-800-342-3557

Emergency Medical Services

EMS Photo

The Leon County EMS Division exists to provide clinically superior, compassionate, cost-effective emergency medical services to all citizens and visitors of Leon County; regardless of socio-economic status, utilizing the latest technologies and medical care standards within the bounds of available resources.

Hurricane Readiness Suggestions

1.) Have at least a two week supply of medications.

 Preparation with medications is vital. Fill prescription medications and make sure you have an ample supply.

2.) Have necessary oxygen supplies on hand.

Anytime there is a chance for power outages, there could be an impact on people who are on home oxygen. Work with your oxygen provider to be sure you have sufficient supplies for several days. Check with vendors to obtain supplies such as nebulizers and inhalers.

3.) Stock medical supplies.

During the storm and clean up afterward can lead to injuries such as chainsaw accidents. Stay alert and make sure you have a disaster supplies kit.

4.) Charge your phones and medical devices in case of a power outage.

Make sure all of your electronics are charged up before the storm hits. If possible, have portable chargers on hand.

5.) Understand how dangerous water can be: "Turn around. Don't drown."

Do not drive into water flowing over roads. It can take little water for your car to be lifted and carried downstream.

6.) Be patient.

First responders may be overwhelmed: There may be trees and power lines down, flooding, and extremely high winds that can be hazardous for first responders.

Click here for more information from the Leon County EMS team.

Forest Service 

Canopy Road

Strong storms and hurricanes are a fact of life in Florida. When preparing for the next storm event, timberland owners should also plan for and be ready to respond to timber damage on their property. Past hurricane seasons have shown that forest resources can be severely damaged by hurricanes and other casualty events.

County Foresters Can Help

Do you have questions regarding storm-damaged timber? Contact your local County Forester for professional forestry advice. They can make specific recommendations pertaining to the current and future management of your property. Find your County Forester.

Evaluating Storm Damaged Trees

Efforts should be concentrated on evaluating trees and forest stands as soon as possible, and then harvesting them, if necessary. The Florida Forest Service strongly recommends that landowners seek the help of a professional forester during this process.

Examine your trees often for the appearance of any unusual symptoms. Visit the Forest Health Section for more help.

Salvage Your Timber 

Find consulting foresters and technicians, urban forestry consultants, prescribed burning consultants and wildlife consultants for Florida in the Forest Services Vendor Database.

The Forest Products Network provides information on more than 400 primary and secondary wood-using companies in Florida.

Example Timber Sale Contract

Recovery Resources 

USDA has several programs to assist landowners with the recovery process, from annual crops to livestock to forests.  The Emergency Forest Restoration Program for non-industrial private forest landowners provides up to 75% of the cost to implement emergency restoration practices. Learn more about this program as well as others at the USDA Recover site:

For more information, call 1-800-435-7352 or visit their website,




Florida Department of Health 

The Florida Department of Health in Leon County works to protect, promote and improve the health of all people through integrated state, county and community efforts. 

Whether you have pre-existing conditions prior to a storm or not, it is important to be aware of health-related hazards that may occur after a storm. Some of those risks include potential carbon monoxide poisoning, heat exhaustion, heart attacks, hazards of floodwaters, mosquito-borne illnesses, food contamination and more.

Click here for more information on these potential health-related hazards.

Contact the local health department by calling (850) 404-6300 or visit their website

Tallahassee Memorial Healthcare 

Tallahassee Memorial HealthCare (TMH) is a private, not-for-profit community healthcare system committed to transforming care, advancing health and improving lives with an ultimate vision to elevate the standards of our healthcare practice, quality and innovation in our region. Serving a 17-county region in North Florida and South Georgia, TMH is comprised of a 772-bed acute care hospital, a psychiatric hospital, multiple specialty care centers, three residency programs, 32 affiliated physician practices and partnerships with Doctors’ Memorial Hospital, Florida State University College of Medicine, University of Florida Health, Weems Memorial Hospital and Wolfson Children's Hospital. 

Contact TMH by calling (850) 431-1155 or visiting their website, 

Capital Regional Medical Center 

Capital Regional Medical Center (CRMC) offers one of the most comprehensive hurricane preparedness plans to ensure our patients and our staff who care for them are safe before, during and after a storm. We have contracts with vendors from around the state and nation to provide support from on-site security to generators and food for our patients and staff. Transfer processes and plans with our network of hospitals across the country also exist should patients need to be relocated.

For hurricane preparedness information, including if you are expecting, receive home healthcare, are homebound, or if you have special needs, click here. 

Contact CRMC by calling (850) 325-5000 or visit their website, 

Important Numbers 

State Volunteer and Donations Hotline
1-800-FL-HELP1 (1-800-354-3571)

Salvation Army Donation Helpline

American Red Cross
1-800-HELP-NOW (1-800-435-7669)

State of Florida Emergency Information 24-hour hotline

Federal Emergency Management Agency Registration
TTY: 1-800-462-7585

Elder Affairs
1-800-96-ELDER (1-800-963-5337)

Department of Financial Services Insurance Claim Hotline
1-877-MY-FL-CFO (1-877-693-5236)

Attorney General's Price Gouging Hotline
1-866-9NO-SCAM (1-866-966-7226)

Shelter Information
*ARC or 850-402-5656

Click here to visit the Citizens Public Alerts page for updates from the Leon County Sheriff's Office.

Law Enforcement 

Police sirens

Please follow local authorities’ advisories regarding evacuations and other safety procedures during a storm event.

Leon County Sheriff's Office 

The Leon County Sheriff’s Office has a detailed plan, inclusive of 24 hour staffing to respond to the needs of the community in a crisis situation. 
Visit or follow Leon County Sheriff’s Office on Facebook for more information.

Tallahassee Police Department 

The Tallahassee Police Department provides public safety services to the city of Tallahassee and is committed to serving the community in difficult times. 
Visit or follow City of Tallahassee on Facebook for more information.

Tallahassee Fire Department

The mission of the Tallahassee Fire Department is to provide for the safety and welfare of our community and our members through prevention, preparation and protection.
Visit or follow the City of Tallahassee on Facebook for more information.

Consolidated Dispatch Agency

The Consolidated Dispatch Agency offers the public a way to contact four emergency agencies through one phone call. We take the context of your call to make sure you get the fastest and most appropriate response to your non-urgent emergency by tracking your location, situation, and the closest agents in your area.

  • When should I call 911?

If the situation seems urgent and has the potential to become dangerous , call 911 or your local emergency number immediately. If you’re not sure whether the situation is an emergency or not, call 911.

  • When should I call the CDA?

If you need police of medical assistance, but it is not an emergency, call the CDA at 850-606-5800 or visit their website.

National Weather Service 

Hurricane Michael

When a hurricane threatens your community, be prepared to evacuate if you live in a storm surge risk area or if you feel unsafe in your home. Allow enough time to pack and inform family and friends if you need to leave your home.

Stay tuned in! Check the website of the National Weather Service- Tallahassee local National Weather Service office. During the storm have a radio available and stay informed by tuning into NOAA Weather radio when the power goes out for real time storm news.

Public Works

Public works crew

In preparation for heavy rainfall during storm events, Leon County Public Works’ opens multiple sandbag locations for citizens. Citizens who have experienced flooding problems in the past are encouraged to use sandbags to help divert stormwater from their property.

Click here for information on how to properly use sandbags for flood protection.

During the response and recovery phase of a hurricane, Leon County Public Works' crews are activated to cut and toss debris off the roadway. During these phases, eligible disaster-related debris will be collected from residential neighborhoods. Debris should be placed curbside and separated in the following categories: construction, vegetative, household hazardous waste, appliances/white goods and electronics. During this process, it’s best to not bag debris or put debris in containers. Depending on the severity of the event, it may take multiple passes before all debris is collected.

Click here for more information on how best to organize debris and how to safely place materials at the curb. 


Line men

After the Storm

In the event of a hurricane, residents should keep these important safety precautions in mind as they begin cleanup efforts.

  • Report downed power lines immediately.

  • Never touch a downed power line or go near one. Always assume the power line is live.

  • Do not touch anything or anyone in contact with a fallen power line or other equipment.

  • If a power line falls on your car, stay inside the vehicle and call for help.

  • Do not pull tree limbs off power lines. Leave those for utility crews to handle safely.

  • Avoid areas with debris and downed trees. There could be live power lines hidden inside.

  • Avoid chain link fences and puddles that could have become electrified by downed power lines.

City of Tallahassee Utilities

If a storm is threatening the area, please visit for the latest news of what the City of Tallahassee is doing to prepare for the storm, as well as for specific information related to the potential impacts and outages to our area.

For City of Tallahassee customers, report electric outages via the City's Digitally App,, or by calling (850) 891-4968. During major events, the City will send information directly to utility customers.

Duke Energy

For Duke Energy customers, report electric outages by calling 1-800-228-8485 or visit

Talquin Electric

For Talquin Electric customers, report electric outages by calling 1-888-802-1832 or 1-866-899-4832, or texting #OUTAGE to 85700 from any registered cell phone.

Sign up for text alerts at

Local Resources

Hurricane relief sign

Big Bend Area Health Education Center

Big Bend Area Health Education Center (AHEC) continuously strives to eliminate barriers to health on the most basic levels by creating opportunities closer to home through our various programs, services and partnerships. We also engage in training health professionals and students to seek new and effective ways to serve our community.

Contact 850-224-1177 or visit for more information.

Elder Care Services

The vision of Elder Care Services includes being the definitive source of information on aging issues and services and acting as an advocate for seniors. Elder Care collaborates with local, state, and federal agencies, for-profit and non-profit organizations, local schools and universities, and foundations to find resources and solutions for unmet needs in our community.

Contact 850-921-5554 or visit for more information.

First Commerce Credit Union

In the event a storm is predicted to affect your area, use these helpful tips to ensure you have access to your accounts and your funds before and after a storm:

  • Keep your contact information on file with First Commerce up to date so we can reach you if needed.
  • Be sure to have case on hand for essentials to weather the storm, such as gas, food and water.
  • Enroll in online and mobile banking so you will have access to your accounts anywhere you have an internet connection.

Check the First Commerce web site at, Facebook and Twitter (@First CommerceCU) for updates about financial center hours of operation. Or call us at 850-488-0035 or 800-533-5772 for pre-recorded updates.

Florida Department of Financial Services

An important aspect of disaster preparedness is financial preparedness. The Department of Financial Services provides assistance to Floridians on a wide range of consumer-driven topics including insurance and financial education. Download the Emergency Financial Preparedness Toolkit to help you organize your financial information before and after a disaster.

Consumer Helpline: 1-877-693-5236.

For more information, click here.

Florida Department of Business and Professional Regulation

The Department of Business and Professional Regulation (DPBR) created a Hurricane Guide that provide tips on disaster preparedness, recovery and repair, as well as information about government resources, storm chaser/home improvement scams and charity relief efforts.

In the event of a natural disaster, DBPR would like to remind Floridians that any repair work performed on a home or business should be completed by a licensed professional. Unlicensed contractors often will travel from out of state to a disaster area attempting to take advantage of uninformed consumers. 

To report unlicensed activity, call DBPR’s Unlicensed Activity Program hotline at 866-532-1440; email; or download the free DBPR mobile app through iTunes or the Google Play app store.

Legal Aid Foundation of Tallahassee

The Legal Aid Foundation of Tallahassee mobilizes and educates volunteer attorneys and provides direct legal services to those in need. The Pro Bono program matches low-income Second Circuit residents with a Leon County civil case to volunteer attorneys donating full-service case representation.

Call 850-222-3292 or visit their website, to learn more.

Leon County Public Library

All public library locations serve as distribution points for printed copies of Leon County's annual Disaster Survival Guide. Before, during and after a storm, the Library links the public to reliable information via its website. In addition, the website offers a wide range of electronic resources for all ages.

In the event of extensive power outages due to a storm, one or more libraries may serve as a comfort station for residents.

For more information about library resources, visit

Holding hands photo

2-1-1 Big Bend

2-1-1 Big Bend's mission is to provide assessment, emotional support, critical assistance, education, training and referrals with accurate, up-to-date resource information.

Just as you would call 9-1-1 for emergencies, you can call 2-1-1 for human service information and assistance. We are available 24 hours a talk to listen and provide emotional support, crisis counseling, suicide prevention and information and referrals. You do not have to be in crisis to call, there is no eligibility criteria and our services are free. Our telephone counselors can help navigate through the maze of community services in a nonjudgmental manner.

During a disaster, 2-1-1 Big Bend collaborates with local emergency managers, governments and other organizations to provide disaster information, such as road closures, sandbag locations, pandemic testing sites and more. We assist in taking the pressure off the 9-1-1 system. Because life is 24/7, so are we!

Click here for more information about 2-1-1 Big Bend.

American Red Cross

The American Red Cross responds to an emergency every 8 minutes. From small house fires to multi-state natural disasters, the American Red Cross goes wherever needed to ensure people have clean water, safe shelter and hot meals when they need them most. We respond to an average of more than 60,000 disasters each year, including hurricanes.

For information about our work as well as donation and volunteer information, click here.

To contact the Capital Area Chapter of the American Red Cross, call (850) 878-6080 or for immediate assistance call (888) 843-5748.

Second Harvest of the Big Bend

Second Harvest of the Big Bend is one of three Feeding Florida-member food banks engaged in disaster response, including hurricanes and other natural disasters.

In the immediate aftermath of a hurricane, Second Harvest works with agency partners and emergency management officials to coordinate initial and ongoing disaster response, including the distribution of water, nonperishable food and other essential supplies. Citizens impacted by a hurricane should visit our website to find daily updates from our distribution partners prior to and in the immediate aftermath of a storm.

For more information about Second Harvest's disaster response efforts, visit

The Salvation Army of Tallahassee

The Salvation Army is a national first responder in times of disaster. Our responsibilities include, but are not limited to: dispatching mobile feeding units to provide food, water and other basic essentials, setting up comfort stations, offering transitional housing and providing cleanup supplies, as well as providing trained support staff and emotional and spiritual counselors.

During a disaster, the Salvation Army may open temporary shelters to provide emergency housing to evacuees or to those whose homes have been damaged or destroyed by the disaster. A disaster shelter may be located in schools, churches, community buildings or Salvation Army facilities.

During the recovery phase, the Salvation Army may support cleanup and rebuilding activities after a disaster by distributing cleanup supplies, such as mops, brooms, buckets, shovels, detergents, and tarps to disaster survivors.

For more information, call (850) 222-0304 or please visit


GT Electric 

GT Electric is a state certified (EC ) electrical contractor in Tallahassee, FL. The company offers electrical services in the commercial, residential and industrial fields.

To contact GT Electric, call (850) 421-9002 or visit their website, 

Paul Davis 

Paul Davis is an organization that provides services to cleanup and repair damage to residential and commercial properties due to water, fire, mold, storm or other disasters. 

To contact Paul Davis, call (888) 473-7669 or visit their website,


SERVPRO is a cleanup and restoration company in Tallahassee, FL that specializes in water damage, fire damage, mold remediation, storm damage and commercial services. 

To contact SERVPRO, call (850) 878-8885 or visit their website,

TSpark Roofing 

TSpark is a licensed certified general and roofing contractor in Tallahassee, FL with experience in lead and asbestos remediation. 

Click here to check out 8 Things Homeowners Should Do to Prepare for Hurricane Season. 

To contact TSpark Roofing, call (850) 766-1340 or visit their website,

Tadlock Roofing 

Tadlock is a roofing contractor in Tallahassee, FL providing both residential and commercial roofing services.

To contact Tadlock Roofing, call (855) 964-7663 or visit their website,

Volunteer Leon Logo


Whenever a disaster/emergency strikes, as Leon County Emergency Management and disaster response organizations work to respond to and recover from the event, volunteers will be needed to support this effort. If you are interested in assisting by volunteering, please provide us your information. Whenever there is a need for disaster volunteers we will then be able to message you information on the current needs and how to connect with  organizations that are requesting assistance.

In the event of a disaster partner organizations such as the Capital Area Chapter of the American Red Cross, Salvation ArmyBig Bend Disaster Animal Response TeamAmerican Second Harvest of the Big Bend and others will be posting their critical needs on VolunteerLeon's Get Connected page. The best volunteers are trained in advanced. We encourage you to become affiliated with response and recovery organizations during blue skies, so that you can receive orientation, training and other information that will make your service more effective and meaningful.

For more information/questions please contact VolunteerLEON at 850-606-1970 or visit

Remember C.A.R.E.

Cash ‐ financial gifts get help to people fast

Ask before donating any supplies

Respond by volunteering with local relief agencies

Everyone can help

To register as a disaster volunteer, click here. 

Volunteer Florida 

Volunteer Florida is the state’s lead agency for volunteers and donations before, during and after disasters. In partnership with the Florida Division of Emergency Management, Volunteer Florida:

  • Coordinates with Florida Voluntary Organizations Active in Disaster (VOAD) and local and state government emergency management agencies to meet volunteer and donation needs.

  • Provides staffing during activation of the State Emergency Operations Center.

  • Provides training and presentations on the roles of government and nongovernmental organizations in disaster preparedness, response, recovery and mitigation.

  • Provides fiscal and program management for federal, state and privately funded programs.

  • Provides training for government, non-government and private sector organizations on disaster volunteer and donations management.

  • Mobilizes and deploys resources to assist communities responding to and recovering from disaster.

  • Operates the ESF (Emergency Service Function) 15 and deploys trained Volunteer Florida staff to assist the Florida Division of Emergency Management if necessary.

  • Operates the Volunteer and Donations Hotline and the Florida Donations Portal.

Immediately following disasters, individuals seeking financial assistance should register with FEMA at 800-621-FEMA or

Big Bend Community Organizations Active in Disaster 

Big Bend Community Organizations Active in Disaster (COAD). COAD provides a structure for non-profit organizations, and the faith-based community to prepare for, respond to, and recover from disaster. COAD focuses on coordinating efforts to best serve communities. Nonprofit partners include: 2-1-1 Big Bend, America’s Second Harvest of the Big Bend, Catholic Charities, Florida Baptist Active in Disaster, Goodwill, Red Cross, Salvation Army, United Way and more.

Who Should Join COAD?

Civic groups, businesses, faith-based associations, individuals and government agencies that address unmet needs prior to, during and following a disaster. To join COAD, please fill out the form below. Upon receiving the form, a representative will contact you directly to learn more about your organization and to answer any additional questions. 

Click here to join. 

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