| Board of County Commissioners
Leon County Courthouse
Tallahassee, Florida 32301
FOR IMMEDIATE RELEASE: 7/30/2012
Public Information Officer
Leon County Launches New Citizens Connect Mobile App
App further enhances engagement by placing County government at residents’ fingertips
In an effort to further enhance citizen engagement, custom service and responsiveness, Leon County has launched the Citizens Connect Mobile App allowing residents to access County government at their fingertips.
The app is available for download on the iPhone or iPad from the Apple App Store or Google Play for Android devices by searching for “Leon County Mobile.”
The Mobile App builds on the success of the Leon County “Citizen’s Connect” online component that can be directly accessed from the County’s redesigned virtual front door at: www.LeonCountyFL.gov .
“Through their Smartphones and mobile devices, citizens can now access County services faster and more conveniently than ever. This technology also provides the County with ‘real-time’ information and requests for services, which will improve our responsiveness to situations as they occur,” said Leon County Administrator Vincent S. Long.
Citizens Connect was launched in September 2011 to support an environment of engaging citizens, which aligns with the Leon County Board of County Commissioners’ strategic priority of sustaining a culture of transparency, accessibility and the highest standards of public service.
So far, 642 online requests have been submitted with the most frequent requests in the categories of General Inquiries, Mosquito Control, Animal Issues, Drainage Problems, Litter/Junk and Solid Waste.
“When residents use the new Leon County Mobile App to address needs and concerns, their usage further enhances community engagement and the result is a better community for all of us,” said Director of Management Information Services Pat Curtis. “We are poised to produce additional mobile applications for Leon County in an effort to provide more resources to efficiently access County government.”
After alerting the user not to use Citizens Connect while driving, requests via the mobile app will allow citizens to initiate a new request, enter an address, take a new photo or select one from the app's library, enter a description and enter contact information, if desired. Similar to the online component, the mobile app will generate a tracking number that allows the user to receive updates on the request.
For more information, contact Pat Curtis at (850) 606-5500 / CurtisP@LeonCountyFL.gov or Jon D. Brown, Director of Leon County Community and Media Relations, at (850) 606-5300 / cmr@LeonCountyFL.gov .