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Community Human Service Partnership (CHSP)



Initially implemented in 1997, the Community Human Service Partnership is an innovative collaboration between Leon County and the City of Tallahassee.  It was established to most effectively distribute community funds for human services.  An overview of the process:

  • Training is provided through mandatory workshops for interested non-profit agencies.  Afterward, access to the online application is provided to eligible agencies with technical assistance available up until the application submission date.
  • The application includes financial, managerial, programmatic, and performance information.
  • Solicitation and training of volunteers that conduct the program reviews.
  • Dividing volunteers into 10 teams to review application grouped into funding categories such as children's services, substance abuse, youth education, and elderly services.
  • Each volunteer team reviews the applications, conducts site visits, and recommends priorities and funding.
  • Agencies may appeal the funding recommendations.
  • Final recommendations are submitted to the County and City commissions for approval.
  • Volunteers and agencies evaluate each year's process and make recommendations for improving the program for the next funding cycle.


    Prior to CHSP, the County and City conducted similar but separate processes for allocating human service funds.  There were isolated funding decisions; less effective, sometimes politically sensitive funding recommendations; and no coordination of application reviews, funding implementation, or planning for services.  Benefits of the CHSP process include: 

  • Non-profits file only one application.
  • Elimination of over-funding of some agencies for the same services (i.e. 'double dipping').
  • Identification of gaps in service delivery.
  • Effective use of knowledgeable community volunteers.
  • Extensive volunteer training.
  • Less potential for political influence in funding recommendations.
  • Evaluation of funding process by volunteers and non-profit agencies.
  • Dialogue on community-wide planning and coordination of human services.
  • Shared administrative processes between the County and City.
  • Received $6.4 million in requests for funding.
  • Allocated $4.5 million to 65 agencies.
  • Recruited and trained approximately 100 volunteers from the community.


    Awards and recognition of the CHSP process are as follows:

  • A report by the 21st Century Council, a private non-profit, non-partisan organization dedicated to improving the quality of life in Tallahassee/Leon County, concluded 'One of the most successful coordinated efforts in the community has been the collaboration of the United Way of the Big Bend, the City of Tallahassee, Leon County, ...'
  • Awarded the John J. Gunter Blue Ribbon in Best Practices in Government from the U.S. Department of Housing and Human Development.
  • CHSP was one of the three showcased projects in the All-America competition.
  • Model replicated by other local governments.
  • Selected as a case study by the International City County Management Association Universities Best Practices 2000.
  • Process published in several government publications.

    For more information:

    Please visit the CHSP website at to register as an agency or volunteer.