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Remote Assistant Tools

Remote Help Services provides your technician the ability to help you without delay.  When needed, you may be instructed by technical support staff to install and run the remote control software known as TeamViewer.
Step 1 - Click on the Help button located below.
Click Me for Remote Help Services

Step 2
- A prompt, like the one below, will display.  Click on 'Run'
Remote Help Step 2 Graphic

Step 3
- If prompted with a security warning similar tot he one below, click 'Run' to continue.
Remote Services Step 3 Graphic

Step 4 - The Quick Service Remote Help tool will download and and look similar to the example below.  Provide the 'Your ID' and 'Password' to your technician.
Step 4 Remote Help Services Example